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Email: info@bermock.com
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F.A.Q

How do you shop in Bermock?

The easiest and fastest way is to use the “Shopping Cart” facilities available on this site. Please see the “How to Shopping” page for the tutorial on how to use Shopping Cart.

Is the price listed on the website including shipping costs?

Prices listed on the website do not include postage. Shipping costs will be determined later at checkout after you input the shipping address information.

What expedition services are used by Bermock?

For shipping to all regions in Indonesia, we use JNE, Sicepat Express, AntarAja and PT. Pos Indonesia. For overseas shipping you can bother our CS via WhatsApp

Why does the Airwaybill number shipping I have not been traced?

It is possible that your Airwaybill number has not been input to the computer by the expedition. In general, the receipt number can be tracked on H+1 after shipment. If after H+1 cannot be traced, you can contact us via email or SMS, and we will continue to help verify and follow-up with the expedition until your package congratulations on the destination.

What payment methods are available in black?

For now we only serve payments via transfer to Bank BCA, Mandiri, BNI and BRI accounts.

Can you use the COD payment method (Cash On Delivery)?

If you want to use the cash on delivery payment method, you can buy our products through Marketplace (Tokopedia, Shopee, Bukalapak, Lazada). Don’t forget to find our shop “BERMOCK” Don’t get a wrong shop.

Happy Customers

“Bought this as a gift… The one who was given was very happy… Very good quality product 👍👍👍 The one who gave it was also very happy because of the timely response, good packing and fast delivery 👍👍 Thank you very much, seller 🙏”

“I am very happy shopping at Bermock, not only the quality of the product is good but the service is also okay. I asked for additional greeting cards and they made them for free. Thank you Bermock.”

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